Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


To start a return, you can contact us at support@royaltymirror.com. Items sent back to us without first requesting a return will not be accepted. You will be responsible for paying the return costs unless you received a damaged or wrong item.

You can always contact us for any return questions at support@royaltymirror.com

Damages and issues

If a product arrives damaged You Are NOT Responsible.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 Decline Delivery Policy 

If you decline delivery for any reason, and the item is returned to us, we will charge them the full amount for the return shipping. The reason for this policy is that we incur significant costs associated with the shipping and handling of the items, including packaging materials, shipping fees, and other administrative costs. Therefore, we cannot absorb the cost of return shipping if a customer declines delivery.

We understand that sometimes unforeseen circumstances can arise, and customers may need to decline delivery. In such cases, we will work with the customer to ensure that the return is processed smoothly and efficiently. We will also provide a full refund for the item as soon as we receive it in our warehouse.